Dresslily Article

DressLily is a leading international online fashion clothing and accessory store. Focusing on the very latest in affordable fashion styles, both attire and stunning accessories, we feature thousands of the newest product lines, providing maximum choice and convenience to our discerning clientele. We also aim to provide an extensive range of high quality, trendy fashion clothing together with a professional dedicated service to our valued customers from all over the world.

Our goal is always to provide our customers with stunning, high quality fashion products at down to earth prices. DressLily.com offers trending fashion-forward styles, edgy and innovative designs all delivered with a truly class-leading professional service.

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  Terms and Conditions

The user agrees to DressLily.com's web terms and conditions and acknowledges that they are subject to, governed by and interpreted in accordance with the laws of Hongkong, and the user hereby agrees to be subject to the same. We provide services to the user subject to the notices, terms and conditions set forth in this agreement (the "Agreement")

 Shipping

DressLily can ship from different warehouses. For orders more than one item, we may split your order into several packages according to stock levels at our own discretion.Thank you for your understanding.

Customers are strongly advised to purchase the shipping insurance during the checkout for a smooth delivery.

We ship all orders in good faith and DressLily will not be held responsible for any orders that not are not insured.

Whatever the customer orders is what we ship. We can not be held liable for the customer receiving the wrong item if they placed the wrong order.

If a delivery fails for any reason and the address sent to was the correct address as provided by the customer, DressLily cannot be held liable if a package is returned to us.

  Order Shipments

DressLily ships from different global warehouses to nearly every country worldwide. We partner with well know international shipping companies to ensure your package arrives to your door safely and within the estimated timeframe. We also offer free flat rate shipping on all our products to most destinations. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the buyer. Should the buyer refuse the package due to import duties or taxes, the buyer takes full liability for all the cost involved in the process

Customer Service

DressLily offers a professional, dedicated customer service at every possible stage from pre-sales to after-sales. Our highly trained CS specialists are always ready to help you via the user-friendly ticket system or real-time live chat. When you buy from us, the sale is not complete when we ship, it is complete when you are completely satisfied.